Authentication outage

Incident Report for keatext

Resolved

Our authentication servers are back up and running. Users are now able to log into the application.

Posted Apr 20, 2021 - 16:11 EDT

Update

We are continuing to monitor for any further issues.

Posted Apr 20, 2021 - 15:05 EDT

Monitoring

A major outage from our authentication provider is preventing users from authenticating to the Keatext app. We are currently monitoring the issue. https://status.auth0.com/incidents/zvjzyc7912g5?u=mlf6lcz4p3ls

Posted Apr 20, 2021 - 11:45 EDT

This incident affected: Partners API and Web application.